Overview
AstroBook ("we," "us," or "our") — operated by Master Vastu Private Limited — is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and services.
By using AstroBook, you consent to the practices described in this policy. If you do not agree, please discontinue use of our Services.
Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Time of birth
- Gender
- Profile photograph (optional)
Device & Technical Information
- Device model and operating system version
- App version
- Log and diagnostic data for performance and troubleshooting
Permissions-Based Data
- Camera — to take and upload a profile picture
- Photo Library — to select a profile picture from your device
- Microphone — required for real-time audio/video consultations
- Location (When In Use) — for region-based personalised insights and ceremony recommendations
- Notifications — to send alerts about bookings, calls, messages, and updates
You can revoke these permissions at any time from your device settings.
Payment Information
All payments are processed through Razorpay. We do not store your card details, UPI credentials, or banking information. We retain only transaction IDs, payment status, and basic billing details required for booking management and accounting.
Consultation Data
- Booking details and consultation history
- Chat messages shared during a session
Birth data note: Your birth date, time, and location are used exclusively to generate your astrological charts and personalised readings. This data is never used for advertising targeting.
Why We Collect Your Data
- Create and manage user accounts
- Schedule and conduct consultations
- Provide personalised insights based on date of birth and location
- Process payments and generate invoices
- Send booking confirmations, reminders, and service notifications
- Improve app performance and fix technical issues
- Respond to customer support queries
- Maintain service security and prevent fraud
How We Use Your Data
Your information is used strictly for:
- Operating and maintaining the App
- Connecting you with the selected consultant
- Enabling audio/video calls
- Sending transactional notifications
- Improving service quality and user experience
Data Sharing
We do not sell, trade, or rent your personal information. We share limited data only with:
- The consultant you book — only information required for the consultation
- Razorpay — for secure payment processing
- Agora (or equivalent) — to enable real-time audio/video consultations
- Cloud hosting providers — for secure data storage and infrastructure
- Firebase Analytics — for app performance monitoring
All third-party providers are contractually obligated to protect your data under their respective privacy and data protection policies.
Data Storage and Security
- User data is stored on secure cloud servers
- Sensitive data is protected using encryption in transit and at rest
- Access is restricted to authorised personnel on a need-to-know basis
- We follow industry-standard security practices to prevent unauthorised access, loss, or misuse
Call Recording Policy
Consultation calls are not recorded by default.
If call recording is introduced in the future, users will be notified in advance and explicit consent will be obtained before recording begins. Recordings will be stored securely, retained only for a limited period, and can be deleted upon user request.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your account and associated data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at support@astrobook.co.in.
Children's Privacy
This App is intended only for users aged 18 years and above. We do not knowingly collect personal data from minors. If we become aware that data of a person under 18 has been collected, it will be deleted promptly.
Cookies and Analytics
We may use analytics tools such as Firebase to collect app usage statistics, crash reports, and device performance data. These tools do not collect personally identifiable information for advertising purposes. Users can opt out through device-level privacy controls where available.
Compliance with Indian Data Protection Laws
We comply with the Digital Personal Data Protection Act, 2023 (India). Where required, a Data Protection Officer or Grievance Officer can be contacted via the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Users will be notified of material changes via in-app notification or email. The updated policy will include a revised "Effective Date."
Contact Us
- Email: support@astrobook.co.in
- Company: Master Vastu Private Limited
- Address: 7th Floor, Flat No. 701, Rameshwaram, Shanti Path Raj Garden Apartment, Tilak Nagar, Jaipur, Rajasthan 302004, India
✦ Your data is held with the same care as the stars themselves ✦